Terms of service
1. Acceptance of Terms and Eligibility
These Terms of Service ("Terms") constitute a legally binding agreement between you and DJDeckX ("we," "us," or "our") governing your access to and use of our online store located at djdeckx.myshopify.com (the "Site") and your purchase of products through the Site.
By accessing the Site, browsing our product catalog, placing an order, or otherwise using any part of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, you may not use the Site or purchase products from us.
Eligibility: You must be at least 18 years of age and legally capable of entering into binding contracts under applicable law to use the Site and place orders. By using the Site, you represent and warrant that you meet these eligibility requirements. If you are using the Site on behalf of a business or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.
We reserve the right to refuse service, terminate accounts, or cancel orders in our sole discretion, including but not limited to situations involving suspected fraud, violation of these Terms, or any conduct we deem harmful to our business or other customers.
2. The Store and Products
DJDeckX operates an e-commerce platform offering DJ equipment, turntables, mixers, audio accessories, and related products. We strive to display our products as accurately as possible; however, we do not warrant that product descriptions, images, specifications, pricing, or other content on the Site are complete, accurate, current, or error-free.
Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without notice. Product images are for illustrative purposes and may not reflect the exact appearance of the product you receive. Actual product colors, features, and specifications may vary slightly from images due to monitor settings, photography, or manufacturing variations.
Product Descriptions and Specifications: We make reasonable efforts to ensure product information is accurate. However, we do not warrant that product descriptions, technical specifications, compatibility information, or other details are complete or error-free. Manufacturers may change product specifications without notice. If you have specific requirements or compatibility questions, please contact us at contact@djdeckx.shop before placing your order.
Third-Party Products: Some products sold on the Site may be manufactured by third parties. In such cases, the manufacturer's warranty (if any) will apply. We are not responsible for manufacturer defects, though we will assist customers in exercising warranty rights where applicable.
No Warranties Beyond Those Stated: Except as expressly stated in these Terms or required by applicable law, products are provided on an "as-is" basis. We make no representations or warranties regarding the suitability of any product for your particular purpose.
3. Orders and Order Acceptance
When you place an order through the Site, you are making an offer to purchase the selected products subject to these Terms. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, suspected fraud, or violations of these Terms.
Order Confirmation: After you place an order, you will receive an automated email confirmation acknowledging receipt of your order. This confirmation does not constitute our acceptance of your order—it is simply a notification that we have received your order details. We reserve the right to contact you to verify order details, payment information, or shipping address before accepting your order.
Order Acceptance: Your order is accepted, and the contract of sale is formed, when we ship the ordered products to you and send you a shipping confirmation email. We may, in our discretion, accept an order by other means of communication.
Right to Refuse or Cancel Orders: We reserve the right to refuse or cancel any order at any time before shipment for reasons including but not limited to:
- Product unavailability or stock limitations
- Pricing, product description, or other errors on the Site
- Suspected fraudulent, unauthorized, or illegal transactions
- Problems identified by our fraud detection systems or payment processors
- Inability to verify customer information or shipping address
- Violation of these Terms or our policies
- Circumstances beyond our reasonable control
If we cancel your order after payment has been processed, we will refund the full amount charged. We will notify you of any cancellation via the email address provided with your order.
Order Limits: We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. We may also impose restrictions on orders placed using the same customer account, credit card, or billing/shipping address. We will notify you if such limits affect your order.
Accuracy of Information: You are responsible for providing accurate, complete, and current order information, including your email address, shipping address, and payment details. We are not responsible for delivery delays or failures resulting from incorrect or incomplete information provided by you.
4. Pricing and Sales Tax
Pricing: All prices displayed on the Site are in United States Dollars (USD) and are exclusive of applicable sales tax unless otherwise stated. We make every effort to ensure pricing accuracy; however, pricing errors may occur. If we discover a pricing error affecting your order, we will notify you as soon as possible and give you the option to reconfirm your order at the correct price or cancel the order for a full refund.
Prices are subject to change at any time without notice. Price changes will not affect orders that have already been accepted by us (as indicated by shipment and shipping confirmation).
Sales Tax: Applicable state and local sales taxes will be calculated and added to your order total at checkout based on the shipping destination address. The final amount charged will include the product price plus applicable sales tax. We are required to collect sales tax in jurisdictions where we have a tax nexus or where marketplace facilitator laws apply. The specific tax rate and amount will be clearly displayed before you complete your purchase.
You are responsible for any additional taxes, duties, or fees that may apply to your order under local, state, or federal law. If you are tax-exempt, please contact us at contact@djdeckx.shop before placing your order to make arrangements.
5. Payment
Payment is due in full at the time you place your order. We accept major credit cards, debit cards, and other payment methods as displayed at checkout. All payments are processed securely through reputable third-party payment processors. We do not store complete credit card information on our servers.
Payment Authorization: By providing payment information, you represent and warrant that you are authorized to use the payment method provided and that the information you provide is accurate and complete. You authorize us (or our payment processor) to charge the full order amount, including product price, applicable sales tax, and any other applicable fees, to your designated payment method.
Payment Verification: We may use fraud detection services and credit verification services to validate payment information. We reserve the right to refuse or cancel orders if fraud is suspected or if payment cannot be verified or authorized. In such cases, we will notify you via the email address provided.
Declined Payments: If your payment is declined or cannot be processed, we will notify you and may cancel your order. You are responsible for ensuring your payment method has sufficient funds or credit available and that your billing information is current and accurate.
Currency: All transactions are processed in United States Dollars (USD). If your payment method or bank account uses a different currency, your financial institution may convert the charge and may assess foreign transaction fees. We are not responsible for currency conversion rates or fees charged by your financial institution.
Payment Security: We employ industry-standard security measures to protect your payment information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal and payment information, we cannot guarantee absolute security.
6. Shipping and Delivery
We offer shipping to addresses within the United States. Shipping within the United States is FREE—there are no shipping costs or additional delivery charges for domestic orders.
Delivery Timeframes: Orders are generally delivered within 3-5 working days from the date of shipment. This timeframe is an estimate and begins when your order leaves our facility, not when the order is placed. Actual delivery times may vary depending on your location, carrier performance, weather conditions, holidays, and other factors beyond our control.
Shipping Information and Tracking: Once your order has shipped, you will receive a shipping confirmation email containing tracking information (where available). You can use this information to monitor your package's progress. Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delivery delays or non-delivery resulting from incorrect or incomplete shipping addresses provided by you.
Delivery Issues: While we partner with reliable carriers, we cannot guarantee delivery times and are not responsible for delays caused by shipping carriers, customs (for any international components of transit), weather events, or other circumstances beyond our reasonable control. If your order is delayed, please use the tracking information to check its status. If you experience delivery problems, please contact us at contact@djdeckx.shop and we will work with you and the carrier to resolve the issue.
Failed Delivery and Undeliverable Packages: If a package is returned to us as undeliverable due to an incorrect address provided by you, refusal of delivery, or failure to retrieve the package after carrier delivery attempts, you may be responsible for re-shipping costs. Please contact us to arrange re-shipment.
Additional Shipping Terms: For complete information regarding our shipping policies, delivery areas, processing times, and shipping procedures, please refer to our dedicated Shipping Policy page available on the Site.
7. Returns and Refunds
We want you to be satisfied with your purchase. If you are not completely satisfied, you may return eligible products within 30 days of delivery in accordance with our Returns Policy.
Return Window: You have 30 days from the date of delivery to initiate a return for eligible products. This is our voluntary return policy; there is no statutory cooling-off period or right of withdrawal for online purchases under U.S. federal law (certain state laws may provide additional rights).
Return Conditions: To be eligible for a return, products must be unused, in their original condition, and in original packaging with all accessories, manuals, and documentation included. Certain products may not be eligible for return due to hygiene, safety, or other considerations—please refer to our Returns Policy for specific exclusions.
Return Process and Refunds: To initiate a return, please contact us at contact@djdeckx.shop with your order number and reason for return. We will provide you with return instructions and a return authorization if applicable. Refunds will be processed to the original payment method once we receive and inspect the returned product. Please allow reasonable time for the refund to appear in your account depending on your payment provider's processing times.
Complete Returns Policy: For detailed information regarding return procedures, eligibility requirements, refund processing times, and any restocking fees or return shipping responsibilities, please refer to our complete Returns & Refunds Policy page available on the Site. The Returns Policy is incorporated into these Terms by reference.
8. Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, images, product descriptions, photographs, audio clips, video content, software, data compilations, page layout, underlying code, and software, is the property of DJDeckX or our licensors and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
Trademarks: The DJDeckX name, logo, and any other product or service names, logos, or slogans displayed on the Site are trademarks or registered trademarks of DJDeckX or our licensors and may not be used without prior written permission. Other trademarks, service marks, and trade names appearing on the Site are the property of their respective owners.
Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and its content for personal, non-commercial purposes in accordance with these Terms. This license does not include any right to: (a) resell or make commercial use of the Site or its content; (b) collect or use product listings, descriptions, or prices for the benefit of another merchant; (c) make derivative uses of the Site or its content; (d) download or copy account information for the benefit of another merchant; or (e) use data mining, robots, or similar data gathering or extraction methods.
Prohibited Uses: You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from the Site, except as permitted by these Terms or as expressly authorized in writing by us. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information without our express written consent.
Copyright Infringement: We respect the intellectual property rights of others. If you believe that any content on the Site infringes your copyright, please contact us at contact@djdeckx.shop with detailed information including: (a) identification of the copyrighted work claimed to be infringed; (b) identification of the allegedly infringing material on the Site; (c) your contact information; (d) a statement that you have a good-faith belief that the use is not authorized; and (e) a statement under penalty of perjury that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.
9. Acceptable Use
You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:
- In any way that violates any applicable federal, state, local, or international law or regulation
- To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any "junk mail," "chain letter," "spam," or any other similar solicitation
- To impersonate or attempt to impersonate DJDeckX, a DJDeckX employee, another user, or any other person or entity
- To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm DJDeckX or users of the Site or expose them to liability
- To introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
- To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site
- To attack the Site via a denial-of-service attack or a distributed denial-of-service attack
- To take any action that may damage or falsify our rating or reputation
- To use any automated system, including but not limited to "robots," "spiders," or "offline readers," to access the Site in a manner that sends more request messages to our servers than a human could reasonably produce in the same period using a conventional browser
- To copy, reproduce, alter, modify, create derivative works, or publicly display any content from the Site without our express written permission
- To use the Site for competitive analysis, to build a competitive product or service, or to copy any features, functions, or graphics of the Site
We reserve the right to terminate or suspend your access to the Site immediately, without prior notice or liability, for any breach of these acceptable use provisions or any other provision of these Terms.
10. Disclaimers of Warranties
YOUR USE OF THE SITE AND YOUR